Policies

 

Returns

  • If you are not satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

  • You can return a product for up to 14 days from the date you Received it.

  • Any product you return must be in the same condition it was sent in and in the original packaging.

  • Custom made/cut gemstone orders are non-refundable

  • I am not responsible for any taxes incurred due to international shipments on the side of the buyer. please inform yourself on your local taxes and tariffs or laws.

  • If the stone is lost in the mail I am not responsible for any losses.

  • If a stone you purchase from me is later discovered to not be the specific type of gemstone I said it was or if it had treatments that I was unaware of when offering it and its been unadulterated since moment of shipping I will accept a return past the 14 day return policy and give a full refund with return shipment payed.

Updated on May 8, 2020